"I was so excited for this bookcase to arrive but disappointed with the embroidery and assembly issues. The word on the bottom pocket are positioned too low and no matter what size books I put in that pocket, you can't see the whole word which bothers me. I would have preferred to have the option of NO embroidery but since I didn't have that choice, I decided to put the word 'READ' on it. As for the assembly, the 4 screw holes on the bottom piece didn't line up properly making it extremely difficult to fit the screw in and assemble. My husband did his best with rigging it together although one screw is sticking out because it just won't line up. The bookcase holds a good amount of books for the size and our son is excited to have this in his room!"
(Click anywhere inside this popup to close it)
Response From Personal Creations:
Thank you for taking the time to post a review. We want to apologize for the issues you had in putting this piece together, as this is certainly not typical, and it looks like the embroidery on the piece you received was not placed correctly. We would love to make this right for you. Please contact our customer service department at 888-741-0509 for a replacement.