"This present was a disaster, the parents hated it so much that I thought it would result in estrangement. It looked good on the website and only had good reviews and I thought it would would be better than posting a present from Australia, which limits what can be sent by size and weight because the postage often costs more than the present. When it arrived first I was asked 'did I send it?' it was supposed to have a message from me. Then they asked 'if it could be returned?' I looked up the terms of agreement on the product and naturally personalised items can't be returned. My son's feedback was 'it was too big, bad for the environment, and wasted money'. So I suggested if the grandson didn't like it to donate it to a child care centre. Appears they are of the opinion 'who would want it' so not sure about the fate of this play mat sounds like destined for the bin."
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