"I like the idea, the mug and the colors; however, the quality was not great. There was a red tiny smear at the top and the whole piece of art is not straight. It is slanted to the left. I don’t have the patience or time to return this item or else I would have requested a new mug with better quality!"
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Response From Personal Creations:
Please accept our sincere apologies that the personalization was not centered properly. Our customer service department is open 24 hours a day, 7 days a week, and we would love the opportunity to the replacement process efficient and easy. Please call us at 888-741-0509 for a replacement.