"I bought the ladybug backpack for my daughter. She loved it! She thought it was special with her name engraved on it. Within the first week of school it did not hold up! She does not have a lot of books it was just very poor quality. The bottom corners starting ripping with just one book in it! Not only that but the whole back part with the handle and all came compleletly off from the rest of the bag I was very disappointed with this product and so was my daughter. We had to resort back to her last years book bag which held up perfectly then and it does now. It might would do good for some clothes for a sleep over but I wouldn't buy it. :("
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Response From Personal Creations:
Thank you for taking the time to post a review. We are sorry to hear that the backpack did not live up to your expectations. We stand behind the quality of all of our products and would like the opportunity to make this right for you. Please contact customer service to facilitate a refund or replacement.