"When I first saw this product online, I was excited about it, because I had been looking for a unique gift to purchase for my Nana who had just lost her beloved pooch. But when it arrived, the frame was so flimsy, it was barely staying together. In addition, one of the fasteners that holds that picture in was missing. The paper that the poem & engraving was printed on was so thin, it could tear easily. It was SO disappointing because I loved the concept of the whole thing and wished it had been as awesome as it was advertised to be. But alas, it was an epic failure & completely unworthy to give as a gift. Totally unworth the money they were charging, even with the 20% discount I received. :("
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