"I was very happy with the Wine Chiller and stoppers, and the weight of the product was substantial. However, I was disappointed with the engraving. It wasn't bad enough for me to complain to Customer Service, but there was something about the lettering and gold etching that didn't impress me in the least. Because of the lettering and etching, I would have preferred to have been able to rate this 3.5 stars, (which isn't an option), The only reason I didn't rate it 3 stars (gave it 4 stars) is because I believe the product is better than average. Had it not been for the lettering and gold etching work, I would have rated it 5 stars."
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