"Purchased as a gift for my parents. Loved it, but said it looked like someone had walked on it with dirty feet. Was dirty looking in some areas. Also, the letter "D" was smeared a bit. All + all I was disappointed in this product"
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Response From Personal Creations:
Thank you for taking the time to post a review. We understand that our customers are unique, with specific individual preferences and we apologize that this product did not meet your needs. If you wish to exchange the item for something else in our collection, please contact a customer service agent to facilitate an exchange.