"My kids gave this to me as a birthday gift. When it came in, we saw that the handle had been broken in shipping. I called Customer Service, and I have to say they were some of the nicest people to work with! The rep got right on it and reordered the coffee mug again. When I mentioned that it was too bad it couldn't be here in time for my birthday, she made it happen with only a few business days. The new one arrived in time, and it was just as adorable as the first one. Overall, well made coffee mug, and I love the little images on the front with my children's names under each one."
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