"I received this last year as gift, opened it this year to use it fo the 1st time and it didnt work at all! My son was so sad he was really looking foward to it! My Grand mother bought it last year so I guess I cannot do anything about it!"
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Response From Personal Creations:
Thank you for taking the time to post a review. Please accept our sincere apologies that the Christmas Countdown isn't working. We would be happy to replace this for you. Please don’t hesitate to contact our customer service department for a replacement. They can be reached 24 hours a day, seven days a week at 888-741-0509.