"This product is poorly made: When I opened up the back to insert the batteries, a piece for the clock broke and I could not fix it; I read that this happened to another customer as well. Now I do not have a gift for my dad for Christmas..."
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Response From Personal Creations:
Thank you for posting a review of this product. We apologize for the breakage you experienced, as this should not have occurred. We stand behind the quality of all our products and would like the opportunity to make this right for you. Please contact customer service at 888-741-0509 to facilitate a replacement or a refund.