"I have purchased quite a few things from personal creations in the past, all of them being of extremely good quality. I recently ordered this personalized picture frame for a childhood friend for a bridal shower gift. I had this shipped directly to her house. Upon receiving it, she was thrilled. But when she took the frame out of the box, the frame broke apart. She had to super glue this back together. With the cost of the frame, I would have expected a better quality. This is embarrassing to me as well. I would not recommend this!"
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Response From Personal Creations:
Thank you for posting a review of this product. We apologize that the frame broke apart, as this should not have occurred. We stand behind the quality of all our products and would like the opportunity to make this right for you. Please contact customer service at 888.741.0508 to facilitate a refund.