Excellent customer service!
November 26, 2014
"I bought three of these Christmas Rag Dolls for my granddaughters (5, 3 and 1)who live several states away. They absolutely loved them! However within one week one of the dolls lost part of the shoe strap and a leg came apart. My daughter called to tell me the bad news and that my granddaughter was heart-broken. I contacted Personal Creations and explained the situation. They IMMEDIATELY responded and sent a new doll (it is on its way as I write this) to my oldest granddaughter. The dolls are beautiful and the customer service of Personal Creations made this purchase even better. I have purchased many items over the years and this was the first time there was any defect. Thank you PC for your assistance with this! I will definitely continue to purchase from you."
(Click anywhere inside this popup to close it)