"This is a portion of the email I sent to customer service after I received this item. Please save yourself the time and do not buy it:
To say that I am very disappointed in the quality of the jewelry box that we received is an understatement. I can't believe that you would even sell this product and describe it as "very grown-up accent." There is nothing "grown-up" about it. When I took the item out of the box the stickers that they used on it were lifting on the edges and her name on the top was obviously at a slant. One of the letters was overlapping a heart sticker on the top which made it bubble up funny as well. I then opened up the door on the right side only to find that at some point the necklace hanger must have broken off and was then put back on with a wad of scotch tape. This is disgusting, and you should be ashamed that this is the quality of product that you choose to represent your business. I would appreciate immediate action on this matter as the item was to be a Christmas gift for our four year old daughter."
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Response From Personal Creations:
Thank you for taking the time to post a review. We understand that our customers are unique, with specific individual preferences and we apologize that this product did not meet your needs. If you wish to exchange the item for something else in our collection, please contact a customer service agent to facilitate an exchange.